Discovery¶

Discovery | Error | Auth Failed¶

Symptoms

Cannot login to managed object

Probable Causes

Username or password is wrong or ACS Server is unavailable

Recommended Actions

Check username and password on system and device.

Variables

Discovery | Error | Connection Refused¶

Symptoms

Connection refused when setup session with managed object

Probable Causes

Firewall or ACL settings on device or device busy

Recommended Actions

Check ACL settings on device and it availability

Variables

Discovery | Error | Low Privileges¶

Symptoms

CLI command is not supported in current CLI mode and nothing password for raise permission level

Probable Causes

Low permission level and not credential to raise it for execute command

Recommended Actions

Add enable password to managed object settings or grant permission for execute commands

Variables

Discovery | Error | No Super¶

Symptoms

Cannot switch to enable mode managed object

Probable Causes

Password for enable mode is wrong or ACS Server is unavailable

Recommended Actions

Check username and password on system and device for enable mode

Variables

Discovery | Error | SSH Protocol¶

Symptoms

SSH Error when setup session with managed object

Probable Causes

Unsupported protocol operations when worked with device

Recommended Actions

Check setup session processed with managed object

Variables

Discovery | Error | Service Not Available¶

Symptoms

No getting free activator for run task

Probable Causes

Activator service down or lost Consul registration

Recommended Actions

Check activator service and Consul DCS is alive and available check pass

Variables

Discovery | Error | Unhandled Exception¶

Symptoms

Exception when worked device on CLI

Probable Causes

Unsupported protocol operations when worked with devices or other problem

Recommended Actions

Use script debug tools viewing execute script on device and check traceback on activator host

Variables

Discovery | Guess | CLI Credentials¶

Symptoms

When processed logged in devices Username/Password incorrect

Probable Causes

Username/Password no in local user database on devices or ACS server.

Recommended Actions

Check managed object settings for rights credentials. Use it for logged in devices. Check device config.

Variables

Discovery | Guess | Profile¶

Symptoms

Error in response device SA profile

Probable Causes

Not find profile for OID or HTTP response or wrong SNMP community in device settings

Recommended Actions

View having prfoile check rules for device

Variables

Discovery | Guess | SNMP Community¶

Symptoms

No response SNMP request for community in suggest auth profile.

Probable Causes

Nothing appropriate SNMP community in suggest profile or no SNMP activate on devices

Recommended Actions

Check device SNMP configuration and check Suggest authentication profile settings

Variables

Discovery | Job | Box¶

Probable Causes

Various errors connecting to the equipment

Recommended Actions

Connection error - check telnet/ssh port availability on device Authentication error - check allow access to device with credentials SNMP error - check SNMP community settings on device

Discovery | Job | Periodic¶

Probable Causes

Various errors connecting to the equipment

Recommended Actions

Connection error - check telnet/ssh port availability on device Authentication error - check allow access to device with credentials SNMP error - check SNMP community settings on device