NOC¶
NOC | IPAM | VRF Group Address Collision¶
Probable Causes
Equipment misconfiguration of IP address misallocation
Recommended Actions
Check address allocation and equipment configuration
Variables
| Name | Description | Defaults |
|---|---|---|
| address | Address | |
| vrf | VRF | |
| interface | Interface | |
| existing_vrf | Existing VRF | |
| existing_object | Existing Object |
Related Events
| Event Class | Role |
|---|---|
| NOC | IPAM | VRF Group Address Collision | opening event |
NOC | Managed Object | Access Degraded¶
Symptoms
NOC cannot interact with the box
Probable Causes
Device or Access server is misconfigured, community mismatch or misconfigured ACL
Recommended Actions
Check Access configuration
Variables
| Name | Description | Defaults |
|---|---|---|
| reason | Reason by access lost |
NOC | Managed Object | Access Lost¶
Symptoms
NOC cannot interact with the box
Probable Causes
Device or Access server is misconfigured, community mismatch or misconfigured ACL
Recommended Actions
Check Access configuration
Variables
| Name | Description | Defaults |
|---|---|---|
| reason | Reason by access lost | |
| method | Method that lost access |
NOC | Managed Object | Configuration Errors | Misconfigured SNMP¶
Symptoms
NOC cannot interact with the box over SNMP protocol
Probable Causes
SNMP server is misconfigured, community mismatch or misconfigured ACL
Recommended Actions
Check SNMP configuration
Variables
| Name | Description | Defaults |
|---|---|---|
| ip | Request source |
NOC | Managed Object | Denied Firmware¶
Probable Causes
Installed firmware on device is denied by system policy.
Recommended Actions
Update firmware on device.
Variables
| Name | Description | Defaults |
|---|---|---|
| path | Path to alarms | |
| message | Error detail message |
NOC | Managed Object | New Platform¶
Probable Causes
New Platform Creation Policy in ManagedObject Profile deny added new platform discovered on device.
Recommended Actions
Go to menu Inventory -> Setup -> Platform, added it manually and restart discovery.
Variables
| Name | Description | Defaults |
|---|---|---|
| path | Path to alarms | |
| message | Error detail message |
NOC | Managed Object | Ping Failed¶
Symptoms
Cannot execute SA tasks on the object
Probable Causes
The object is not responding to ICMP echo-requests
Recommended Actions
Check object is alive. Check routing to this object. Check firewalls
Related Events
| Event Class | Role |
|---|---|
| NOC | Managed Object | Ping Failed | opening event |
| NOC | Managed Object | Ping OK | closing event |
NOC | PM | High Error¶
Symptoms
Values are out of second threshold value.
Probable Causes
Metric value cross critical threshold
Variables
| Name | Description | Defaults |
|---|---|---|
| metric | Metric name | |
| scope | Metric scope | |
| path | Path to component raising alarm | |
| labels | Metric labels | |
| sensor | Sensor BI_ID for sensor alarm | |
| sla_probe | SLA Probe BI_ID for SLA threshold | |
| value | Metric value | |
| threshold | Threshold value | |
| window_type | Type of window (time or count) | |
| window | Window size | |
| window_function | Function apply to window |
NOC | PM | High Warning¶
Symptoms
Values are out of second threshold value.
Probable Causes
Metric value cross critical threshold
Variables
| Name | Description | Defaults |
|---|---|---|
| metric | Metric name | |
| scope | Metric scope | |
| path | Path to component raising alarm | |
| labels | Metric labels | |
| sensor | Sensor BI_ID for sensor alarm | |
| sla_probe | SLA Probe BI_ID for SLA threshold | |
| value | Metric value | |
| threshold | Threshold value | |
| window_type | Type of window (time or count) | |
| window | Window size | |
| window_function | Function apply to window |
NOC | PM | Low Error¶
Symptoms
Values are out of first threshold value.
Variables
| Name | Description | Defaults |
|---|---|---|
| metric | Metric name | |
| scope | Metric scope | |
| path | Path to component raising alarm | |
| labels | Metric labels | |
| sensor | Sensor BI_ID for sensor alarm | |
| sla_probe | SLA Probe BI_ID for SLA threshold | |
| value | Metric value | |
| threshold | Threshold value | |
| window_type | Type of window (time or count) | |
| window | Window size | |
| window_function | Function apply to window |
NOC | PM | Low Warning¶
Symptoms
Values are out of first threshold value.
Variables
| Name | Description | Defaults |
|---|---|---|
| metric | Metric name | |
| scope | Metric scope | |
| path | Path to component raising alarm | |
| labels | Metric labels | |
| sensor | Sensor BI_ID for sensor alarm | |
| sla_probe | SLA Probe BI_ID for SLA threshold | |
| value | Metric value | |
| threshold | Threshold value | |
| window_type | Type of window (time or count) | |
| window | Window size | |
| window_function | Function apply to window |
NOC | PM | Out of Interface Thresholds¶
Variables
| Name | Description | Defaults |
|---|---|---|
| interface | None | |
| description | None | |
| metric | Threshold metric |
NOC | PM | Out of Thresholds¶
Variables
| Name | Description | Defaults |
|---|---|---|
| action | Metric Action for processed threshold | |
| ovalue | Metric Value | |
| rule | Metric Rule processed threshold | |
| tvalue | Threshold | |
| metric | Metric processed threshold |
NOC | Periodic | Periodic Failed¶
Symptoms
No specific symptoms
Probable Causes
Failure occured when noc-scheduler tried to execute periodic task
Recommended Actions
Check noc-scheduler, noc-sae and noc-activator logs
Variables
| Name | Description | Defaults |
|---|---|---|
| task | Task name |
Related Events
| Event Class | Role |
|---|---|
| NOC | Periodic | Periodic Failed | opening event |
| NOC | Periodic | Periodic OK | closing event |
NOC | SA | Activator Pool Degraded¶
Symptoms
Cannot run SA tasks. Too many timeout errors
Probable Causes
noc-activator processes down
Recommended Actions
Check noc-activator processes. Check network connectivity
Variables
| Name | Description | Defaults |
|---|---|---|
| name | Pool Name |
Related Events
| Event Class | Role |
|---|---|
| NOC | SA | Join Activator Pool | closing event |
| NOC | SA | Join Activator Pool | opening event |
| NOC | SA | Leave Activator Pool | closing event |
| NOC | SA | Leave Activator Pool | opening event |